We want you to be completely satisfied with your purchase, which is why we offer a 100% Satisfaction Guarantee on all of our products, for up to 365 days on most products.
We know you are looking for solutions that bring goodness into your life. We find that some people will be quick to receive a product or service and do little with it, or say it didn't meet expectations, or that it didn't "work" for them. But, in reality, things take time. That's why we provide you with plenty of time to try it out. We want you to take full advantage of your purchase--making full use of the product or service. For health-related supplements, we strongly encourage you to share them with your health care professional to find the best solution that will work for you prior to requesting a refund.
If you find that the materials are still not to your satisfaction, feel free to request a refund.
Here's how it works...
Contact our Returns Department at 866-942-3288 if you live in the US or Canada. (If you live outside of the US or Canada, email email@example.com.) We will provide you with instructions based on which products you ordered. To serve you and other customers better, we would love to know your reason for requesting a refund, although a reason is not required for a return.
If you ordered a physical product (as opposed to digital download), you will be provided with instructions for your return.
Once you receive the instructions, return the product to:
IIFDR Returns Order ID: [Put Order ID here] PO Box 1930 Sioux Falls, SD 57101
Physical products must be returned to the above address and include the Order ID and your contact information (including name, address, and phone) in order to be eligible for a refund of the original purchase price.
Electronic and digital documents must be deleted from any electronic storage, such as a computer or phone, after the refund is provided.
A refund will be provided for the product purchase price, less any shipping and handling and buySafe fees.
In most cases, we offer the option of adding buySAFE purchase protection to your order, for just pennies per product. We are unable to refund buySAFE if you added it to your purchase, since you became eligible to file a purchase protection claim through buySAFE immediately after making your purchase. However, the buySAFE purchase is a minimal cost and offers many of our customers peace of mind with their online purchase. (Visit https://www.buysafe.com for more information on your benefits.)
Credit card refunds will be made back to the original purchase method if the refund is given within 90 days of the initial purchase.
After 90 days, refunds will be given via US check, to a US billing address on file, or through PayPal, to the email address on file. Refunds after 90 days for orders outside of the US and Canada will be refunded via PayPal 99.9% of the time. You will be responsible for a PayPal account on your end.
If you have questions regarding the renewal date on a membership or auto order, please refer to the product description on your email receipt. Most auto orders renew monthly. You may cancel your next renewal anytime before the renewal date.